Sales Terms and Conditions
The following sales terms and conditions (“Terms and Conditions”), apply to all orders made by you for products (“Products”) and services (“Services”) on or through the Site.
By ordering products and services on or through the Site you agree to be bound by these Terms and Conditions.
Buyur Ltd is acting as seller for all orders (“Orders”) placed by you through the Site:
1. Orders
1.1 All Orders are subject to acceptance by us and subject to availability. If the item or items that are subject to your Order is/are not available you will be contacted by e-mail or phone (if you have given us your contact details) and you will have the option either to wait until the item is available or to cancel your order.
1.2 All prices shown on are Site are unless otherwise stated inclusive of value added tax (VAT) at the current rates as are correct at the time. However, we reserve the right to change prices without prior notice to you.
1.3 The purchase of Pay as You Talk handsets is limited to 2 per customer/household.
1.4 We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your Order and any associated payment details secure, but in the absence of negligence on our part we are not liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
1.5 You warrant that the user information which you are required to provide when you make an Order and offer to buy Products and/or Services via the Site is true, accurate, current and complete in all respects.
1.6 You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
1.7 Subject to clause 1.8 below, if you are a private consumer, you may cancel any Products and/or Services that are subject to an Order made by you at any time within 14 days of receipt (exceptions apply) of those Products and/or Services without incurring any obligation or liability to us.
1.8 Notwithstanding clause 1.7 above you may not cancel any Services that are subject to an Order once we/any relevant third party have started to provide those Services to you.
2. Offers to Purchase and Description of Products / Services
2.1 Each Product or Service purchased on the Site is sold subject to its description as set out on the Site together with any additional specific terms and conditions related to that Product or Service including, without limitation, terms and conditions concerning estimated delivery times and any manufacturer's guarantee.
2.2 Products are sold with such guarantee as is provided in any relevant manufacturer's guarantee card supplied with a Product. Any manufacturer's guarantee is subject to you supplying proof of purchase and complying with any other conditions specified in the manufacturers guarantee card supplied with the Product. Any such manufacturer's guarantee shall not apply to any Product or part thereof, which:
(i) has been modified or otherwise altered including any unlocking and/or tampering other than in accordance with the manufacturer's written instructions or written approval;
1. is not properly stored, installed, used, maintained or repaired by a third party other than the manufacturer;
2. has been subjected to any other kind of misuse or detrimental exposure including but not limited to accidental damage or abnormal working conditions;
3. have been damaged due to use of non Buyur Ltd approved accessories; and
4. have been damaged as a result or normal wear and tear.
2.3 Any Order made by you will be treated as an offer to purchase Products and/or Services (as the case may be) from us.
2.4 A contract (Contract) between you and us in respect of the supply of Products and/or Services (as the case may be) by us to you will only be formed when we have accepted the Order and dispatched the relevant Product(s) to you or commenced the provision of the relevant Services (as the case may be), or, if earlier, when we debit your credit or debit card, for payment of the Products and/or Services (as the case may be) pursuant to such Order.
2.5 Each Contract is completed in Shropshire, England.
2.6 We reserve the right at our absolute discretion to reject any Order made by you for Products and/or Services at any time and without reason.
2.7 You acknowledge that any automated acknowledgement of your Order which you may receive from us shall not amount to our acceptance of your offer to purchase Products and/or Services from us subject to that Order and as advertised on the Site.
3. Right of Cancellation / Returns
3.1 Subject to clause 3.2 below if you are purchasing Products and/or Services from us for private use (i.e. as a consumer as opposed to for business use), you have the right to cancel any Contract completed pursuant to clause 2.4 within 14 days of receipt by you of the relevant Products and/or Services (as the case may be) ("Cancellation Period").
3.2 Notwithstanding clause 3.1 above you may not cancel any Services that are subject to an Order once we/any relevant third party have started to provide those Services to you.
3.3 If you do cancel a Contract pursuant to clause 2.4 you must:
(i) either notify us in writing to: Buyur Ltd Ltd, Park View Business Centre, Combermere, Whitchurch, Shropshire, SY13 4AL, by email to: info@buyur.co.uk or by phone on +44 (0)1948 66 16 16.
(ii) retain possession of the relevant Products;
(iii) take reasonable care of the Products until we collect such Products from you, or you deliver those Products to us; and
(iv) ensure that, subject to clauses 3.3 and 3.4 below, that the relevant Products are returned or are made available for collection (as the case may be) in the same condition as it/they was/were in when it/they was/were delivered to, or collected by, you from us (as the case may be).
3.3 If you do cancel a Contract pursuant to clause 2.4, then we will notify you of when we wish to collect the relevant Products or if we require you to return those Products to us at your cost. We will endeavour to collect the relevant Products within 21 days of our receiving your notification of cancellation in respect of those Products.
3.4 We reserve the right to charge you for any direct costs incurred in collecting the Products to be collected pursuant to clause 3.3 above and will, at our option, deduct these from any sum owed to you in respect of the cancellation of such Contract. Alternatively, if you wish, you may arrange return of the relevant Product(s) to us, during working hours, by calling +44 (0)1948 66 16 16 or by emailing us at info@buyur.co.uk.
3.5 Our only liability to you in the event that you cancel a Contract is, subject always to clause 3.6 and our right to deduct costs as referred to in clause 3.4, to refund you the cost of the Products supplied pursuant to the cancelled Contract and returned to us in accordance with these Terms and Conditions.
3.6 If you have cancelled a Contract and returned Product(s) on the basis that such Product(s) are faulty and those Product(s) are not faulty or are returned in an opened, unfit for resale state then no refund will be applied and those Products will be returned to you. We reserve the right to charge post and packaging for re-sending unfit or incomplete returned Product(s).
3.7 If you do cancel a Contract pursuant to clause 2.4 and in accordance with this clause 3 and these Terms and Conditions generally, we will refund the monies you have paid to us in respect of the relevant Product(s) within 30 days of receipt of your cancellation notice in respect of such Contract.
4. Payment
4.1 You can pay for Product(s) and Service(s) ordered by you from us through our Site by any major credit or debit card. Payment will be debited and cleared from your credit card or debit card (as the case may be) at the time of the relevant Contract and before the dispatch of Your Good or provision of the Service to you. For clarity, your Credit Card information is not retained or stored on our servers.
4.2 You warrant to us that any credit card or debit card used by you to purchase Products and/or Services from our Site is yours.
4.3 All credit/debit card holders are subject to validation checks and authorisation by the card issuer and we may share your personal information with such third parties as are necessary to enable us to do such checks. If the issuer of your credit/debit card refuses to authorise payment to us, we will not be liable for any delay or non-delivery and will immediately cancel your Order and will not dispatch any Products or Services to you that are subject to such Order.
4.4 All payments will be fulfilled by PayPal on Buyur Ltd’s behalf in its capacity as seller and owner of the Site. All enquiries as to the payment of Products and Services from our Site should be directed to +44 (0)1948 66 16 16 or by emailing us at info@buyur.co.uk.
5. Eligibility to Purchase
5.1 The purchase of Products and/or Services from our Site is limited to parties that lawfully can enter into and form contracts under English law and who are resident or incorporated in the United Kingdom.
5.2 This means that if you are an individual, you must be 18 years or older to purchase any Products and/or Services via the Site and by submitting an Order you warrant and represent to us that you are 18 years of age or older.
5.3 To register on the Site, you must provide your real name in full, phone number, e-mail address, debit/credit card details and information requested by us as part of the Order process on the Site.
5.4 The Site is available only to individuals and companies or partnerships who we, in our absolute discretion, consider eligible. The eligibility criteria include, without limitation, those who have been issued a valid debit/credit card by a bank acceptable to us, whose applications are acceptable to us and who have authorised us to process a charge or charges on their debit/credit card in the amount of the total purchase price for any Products or Services which are the subject to the relevant Order to which such purchase price relates.
5.5 By submitting an Order to us, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to your debit/credit-card number or credit reports, to authenticate your identity, to validate your debit/credit card, to obtain an initial debit/credit card authorisation and to authorise individual purchase transactions.
6. Delivery
6.1 Delivery of any Products that you have submitted an Order for will be made through the Royal Mail Special Delivery or equivalent courier service.
6.2 Delivery requires a signature upon delivery of the Products at the designated delivery address requested by you as proof of delivery of those Products to you. Our delivery commitment is limited to the delivery of the purchased Products to the address specified by you in the Order to which such Products relate.
6.3 Should no one be available at the time we attempt to make delivery of Products to you in accordance with this clause 6 then a calling card will be left asking you to contact your local sorting office to arrange collection of those Products from that sorting office. Proof of identity may be required when collecting products from the Royal Mail directly whether at that sorting office or otherwise.
7. Contact us
For technical Support on handsets and accessories or for sales advice please call +44 (0)1948 66 16 16, or email us at info@buyur.co.uk. Our office hours are: Monday to Friday 0900 to 1800 hrs.
8. Amendment and Waiver
8.1 No alterations to, addition to or qualification of these Terms and Conditions shall be binding upon us unless expressly accepted in writing by us.
8.2 The failure by us at any time or for any period to enforce any one or more provisions of these Terms and Conditions shall not be a wavier of that those provision(s) nor a wavier of the right to enforce such provision(s) on a future occasion.
9. Disclaimer
9.1 To the fullest extent permitted by law, we disclaim all representations, terms, conditions and warranties (including those relating to satisfactory quality, merchantability, fitness for a particular purpose, title and non-infringement) relating to any Products and Services provided by us to you pursuant to these Terms and Conditions.
9.2 If you are a private consumer, these Terms and Conditions will not affect any statutory rights which you may have under any Act of UK Parliament and any rights which cannot be excluded by law and/or by agreement.
9.3 In the event that any provision of these Terms and Conditions is held by a court of law or competent jurisdiction to be unenforceable, these Terms and Conditions will be amended to such extent as is strictly necessary to ensure that they are enforceable and all other provisions of these Terms and Conditions.
You can now recycle your old electrical items with us. If you’re buying a new electrical item, we will recycle your old one for free.
Why recycle?
Unwanted electrical equipment is the UK’s fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.
We Can Help
We are pleased to offer our customers the chance to recycle their old electrical items.
Under these regulations we are offering our customers a take-back scheme of their WEEE on a like-for-like basis when they buy a new like for like Electrical or Electronic product.
To return any of your WEEE products please send them to:
Buyur Ltd Ltd
Park View Business Centre
Combermere
Whitchurch
Shropshire
SY13 4AL
To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with this symbol) in your bin
If you have any questions about this scheme, just ask a member of staff or get in touch.
What is WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.
Find more information on WEEE recycling, and locate your local recycling centre, at www.recyclenow.com.
Last Updated (Wednesday, 17 May 2017 )
