TERMS & CONDITIONS
"Buyer" means the consumer who buys or agrees to buy goods on this website.
"Goods" means all products listed on the order and the order confirmation Email/Letter.
"Delivery" means the delivery of the goods to the address specified on the order.
"Consumer" has the meaning given in section 12 Unfair Contract Terms Act 1977.
Mountbatten Collectables reserves the right to change these Terms and Conditions when necessary, without notice to you and any changes will take effect on the day they are posted.
Mountbatten Collectables works very hard to ensure that the content on the website is correct, up to date and accurate, however on the rare occasions that we oversell a product your order may be subject to delay or alteration. You will be informed of this at the earliest possibility.
Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures, if there is a clear and obvious pricing error. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Acceptance Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing. You will be informed of this at the earliest possibility.
Delivery is to Mainland UK only. All shipping is done by "Royal Mail First Class" Delivery times can vary depending on location. Mountbatten Collectables is not responsible for guaranteeing your delivery time, and estimated delivery times displayed are those provided by the delivery company in question. Please see our Delivery and Returns page for more information on the delivery methods available.
Mountbatten Collectables will deliver to the dispatch address provided by the customer, either directly or provided by PayPal when checking out using PayPal. Mountbatten Collectablese do not assume responsibility for goods that don’t reach their desired destination. If packages are refused by the customer, or returned due to non-payment of charges such as customs or import duty, any charges incurred by Mountbatten Collectables may be deducted, at our discretion, from any refund later made for that order.
Payment via Paypal for all orders is taken in full when the order is placed
You have the right to cancel your order before it has been dispatched and receive a full refund. If we have already dispatched your order, you will have to file a return request.
Mountbatten Collectables reserves the right to cancel any order without any prior notice.
Mountbatten Collectables does not accept liability for any errors and omissions and reserves the right to change information, prices, specifications and descriptions of listed goods, products and services.
Mountbatten Collectables will do its best to correct errors and omissions as quickly as practicable after being notified of them.
If you have any questions or comments about our service, please don't hesitate to contact us.