eBay item number:
Seller assumes all responsibility for this listing.
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Business seller information
Ventilation Centre Ltd
ADMIN ONLY NOT FOR COLLECTIONS!
Unit E, Venture Business Park, Witty Street
Company registration number:
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
If you have received a faulty item, please contact our customer service who will arrange for the goods to be collected. Upon receiving the goods back they will be inspected, and subject to approval you will either be sent a replacement item or be refunded the product and postage cost, as per your instructions. If the product is found not to be faulty, you will be refunded the product cost and charged the collection cost.
If a boxed or bagged item arrives damaged, please contact our customer service within 3 days of the delivery date.
Large or bulky items (eg. ducting) should be checked before the courier’s delivery note is signed. Once you have signed, you will have accepted these items in good condition and as such any claim for damage will not be considered.
Change of mind
If you no longer wish to keep an item, you can return it to us within 30 days of the delivery date for a refund of the product cost, providing the goods are in their original, unused condition. As it is your responsibility to ensure the goods reach us in a re-saleable condition, we would advise you to package the items securely and take out necessary insurance cover.
ALL RETURNS should be accompanied with a completed Returns form and sent to:
Unit E Venture Business Park