This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
IT Solutions North East are a Computer Business located in Consett, County Durham, started in August 2007 when the business owner decided to leave his Job of 15 Years doing IT support for the NHS..
we are an official Dell registered partner, and a such can access deals from Dell on systems and accessories that other sellers can not.
All our systems come direct from Dell, and whether new or refurbished, all carry a full warranty (Via Dell).
I provide invoices with VAT separately displayed.
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Please note that the 30 day returns policy does not include computer systems, computer systems can only be returned within the first 7 days under the distance selling regulations as long as they have not been used, once they have been turned on we will only accept returns if there is a fault on the system up to 28 days, once 28 days has passed any fault must be dealt with under the warranty with the manufacturer... once you have started to use your computer system we can not be liable for faults occurring from any changes you make to it from updating the OS to installing more memory or software, all returned items are checked and if the fault is found to be due to a modification you have made the item will be returned..
All other items except computer systems can be returned within 7 days if you change your mind or returned from day 8-30 if they develop a fault, we will not refund without return for proof of fault, all returns will be tested, if they are deemed faulty we will also refund your return postage, the buyer is responsible for all postage costs for items returned within the 7 day cooling off period if they have changed their mind....
Please note that the 7 day distance selling regulations do not apply on business to business purchases or on auction listings