The Ultimate Question : Driving Good Profits and True Growth, Fred Reichheld

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Last updated on 27 Feb, 2023 19:15:55 GMTView all revisionsView all revisions

Item specifics

Condition
Good: A book that has been read, but is in good condition. Minimal damage to the book cover eg. ...
Narrative Type
Nonfiction
ISBN
9781591397830
EAN
9781591397830
Category

About this product

Product Identifiers

Publisher
Harvard Business Review Press
ISBN-10
1591397839
ISBN-13
9781591397830
eBay Product ID (ePID)
48253882

Product Key Features

Book Title
Ultimate Question : Driving Good Profits and True Growth
Number of Pages
224 Pages
Language
English
Publication Year
2006
Topic
Leadership, Personal Success, Customer Relations, Motivational, Development / Business Development, Management
Illustrator
Yes
Genre
Business & Economics
Author
Fred Reichheld
Format
Hardcover

Dimensions

Item Height
0.9 in
Item Weight
16.5 Oz
Item Length
9.5 in
Item Width
6.4 in

Additional Product Features

Intended Audience
Trade
LCCN
2005-025733
TitleLeading
The
Synopsis
Based on extensive research, 'The Ultimate Question' shows how companies can rigorously measure Net Promoter statistics, help managers improve them, and create communities of passionate advocates that stimulate innovation.
LC Classification Number
HF5415.5.R439 2006

Item description from the seller

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Registered as a private sellerThereby, consumer rights stemming from EU consumer protection law do not apply. eBay buyer protection still applies to most purchases.
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    Overall, amazing experience. The seller was very generous and was able to help me when I had a problem. Great customer service. The item did arrive in the end exactly as described and fast shipping. I do appreciate all the help given to me by this seller. Definitely recommend. Thank you.
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    Arrived on time and efficiently packaged.