At Hull’s Hauls, we’re committed to getting your order to you quickly, safely, and affordably. All purchases are processed within 1 to 2 business days after payment is received. Orders placed on weekends or holidays will be shipped on the next available business day. Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your item’s journey.
We ship across Canada using Canada Post as our primary carrier, although UPS or FedEx may be used for certain items depending on size or delivery location. Standard shipping typically takes between 2 to 8 business days. If you need your item faster, expedited shipping options are available upon request. We offer flat-rate and calculated shipping depending on the item’s weight and dimensions. In some cases, local pickup may be arranged—please contact us before purchasing if you re interested in this option.
We also ship internationally to select countries through eBay’s International Shipping Program or direct shipping services. Please note that international buyers are responsible for any customs duties, taxes, or import fees required by their country. Delivery times vary by destination, but most international orders arrive within 6 to 21 business days. In rare cases, if shipping to a particular country becomes too expensive, restricted, or unsafe due to circumstances such as conflict or service suspension, we reserve the right to cancel the order. In such cases, buyers will be notified immediately and issued a full refund.
Cancellations are accepted only before the item has been shipped out. If you need to cancel, please reach out as soon as possible.
All items are carefully packaged using a mix of new and recycled materials to reduce waste while ensuring your item arrives in excellent condition. Fragile items receive extra care and protection to minimize the risk of damage during transit. If you have any questions or special requests regarding shipping, feel free to reach out before placing your order—we’re happy to help!
At Hull’s Hauls, we want you to feel confident with every purchase. While many of our items are vintage, unique, or one-of-a-kind, we stand behind their quality and aim for your complete satisfaction. If for any reason you re not happy with your item, we gladly accept returns within 30 days of delivery.
To be eligible for a return, the item must be sent back in the same condition it was received—unused, unaltered, and with any original packaging included. Once we receive the item, we’ll inspect it and issue a full refund to your original payment method. Please note that original shipping costs are non-refundable unless the return is due to an error on our part. Buyers are responsible for return shipping unless otherwise agreed upon.
We encourage all buyers to carefully review the photos and descriptions before purchasing, as we do our best to clearly document any flaws, wear, or unique features. If your item arrives damaged or significantly not as described, please contact us right away with details and photos so we can make things right.
Cancellations are accepted only before the item has been shipped out. If you need to cancel, please reach out as soon as possible. We also reserve the right to cancel orders in rare cases where shipping to the buyer’s location is restricted, unreasonably expensive, or unsafe—such as during international shipping disruptions or active conflict. In these cases, you’ll be notified promptly and issued a full refund.
Please note that certain items marked “as-is,” “untested,” or “final sale” may not be eligible for return, and this will be clearly stated in the listing. If you ever have a question about an item, don’t hesitate to reach out before purchasing—we’re always happy to help.
At Hull’s Hauls, we take pride in accurately describing and carefully inspecting every item we list. Due to the nature of our inventory — which includes vintage, secondhand, and one-of-a-kind finds — most items are sold as-is and do not include a manufacturer or extended warranty unless explicitly stated in the listing.
We do not offer warranties on used or vintage goods, electronics, collectibles, or other items where functionality is tested and disclosed in the description. However, we stand by our listings, and if you receive an item that is significantly not as described or arrives damaged, please contact us within 30 days of delivery. We’ll work with you to find a fair resolution, which may include a return, refund, or partial reimbursement depending on the situation.
Any items that do come with a warranty—such as new-in-box products or those still under manufacturer coverage—will be clearly noted in the listing, along with any relevant warranty details. Buyers are responsible for registering and managing those warranties directly with the manufacturer where applicable.
If you have any questions about an item’s condition, testing status, or eligibility for warranty support, feel free to reach out before making your purchase. We re happy to provide as much information as possible so you can buy with confidence.
At Hull’s Hauls, we respect your privacy and are committed to protecting any personal information you share with us. As a small business operating through eBay, we do not collect, store, or share your personal data outside of what is provided through the eBay platform during the course of a transaction.
All communications, order information, and shipping details are handled securely through eBay’s system. We only use the information you provide (such as your name, address, and contact info) to fulfill your order, communicate about your purchase, and ensure smooth delivery. We do not use this information for marketing purposes outside of eBay, nor do we sell or share it with any third parties.
eBay itself is responsible for the broader handling and protection of buyer data, and we operate in accordance with eBay’s own User Privacy Notice and data protection policies. If you ever have concerns about how your information is being used on eBay, we recommend reviewing their privacy center or contacting their support directly.
We take data protection seriously and are always happy to answer any questions you may have about how your information is used in relation to your order.
At Hull’s Hauls, we accept all payments through eBay’s managed payments system, which supports major credit and debit cards, PayPal, Apple Pay, Google Pay, and more. Payment is required within 48 hours of purchase for all listings, including both Buy It Now and auction-style formats.
If payment is not received within 2 days, the order may be cancelled and the item relisted. We understand that occasional issues can arise—if you re experiencing a delay or problem with payment, please contact us right away and we’ll do our best to assist or hold the item for you temporarily.
Please note that we do not accept payments outside of eBay, and all transactions must be completed through the platform to ensure protection for both the buyer and the seller. Once payment is received, we will promptly process and ship your order in accordance with our shipping policy.
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We reserve the right to modify or end any listing early if the item is no longer available—whether due to being sold locally, damaged before shipment, or otherwise made unavailable. We may also end or revise a listing if it contains an error in pricing, description, or other important details that require correction to ensure accuracy.
We reserve the right to cancel orders at our discretion. This may occur in cases where shipping is not possible due to high costs, delivery restrictions, or unsafe conditions. Orders may also be cancelled if payment is not received within 48 hours of purchase, or if a buyer has a history of non-payment, negative feedback, or behavior that raises concern. Any cancellations will be communicated clearly, and full refunds will be issued where applicable.
We reserve the right to withhold returns or refunds if an item is returned in a condition different from how it was sent—such as being used, damaged, or altered in any way. Returns may also be denied if the request does not comply with our clearly stated return conditions. We carefully document all items before shipping and ask that buyers do the same when initiating a return to ensure a fair resolution for both parties.
While we strive to ship all orders promptly, we reserve the right to delay shipping in rare cases due to unforeseen circumstances such as severe weather, postal service disruptions, or personal emergencies. Additionally, shipping may be temporarily delayed if eBay places a hold on payment processing. In such cases, we will communicate any delays as quickly as possible to keep you informed and ensure transparency.
All fragile or high-value items are packed with extra care and protective materials to ensure safe delivery. If you have specific shipping concerns, feel free to reach out before purchase.
At Hull’s Hauls, we aim to make every transaction smooth and positive. If you ever have a question or concern, just reach out — we’re always happy to help.
