This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
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We always want you to be satisfied with your order and pride ourselves on our customer service.
I provide invoices with VAT separately displayed.
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
At Moto-Oil we hope that you are pleased with your purchases, however we know that sometimes you will need to return or cancel an order.
The customers has the right to cancel any order any time with 7 working days,on the day after you receive the item.
Before you cancel a order you must contact us writing or call(to discussion procedure).
If you cancel, you must return the goods to us at your own expance.You are responsible for the risk of loss or damage when returning the items,so you should take out insurance to cover goods values.
Goods must be unopened,clean and in the same condition as
left Moto-Oil to allow re-sale with the orginal packing and documentation.
Where the customer exercieses their right to cancel, the re-fund (less any deduction agreed and advised)will be within 14 days of the cancellation.
Any item,s were supplied too you by special order, will not be accepted as return unless they have been received(and signed for-you must state this on the delivery note and then contact us immediately). We reserve the right to levy a 25% restocking charge for refused deliveries of correctly supplied goods. All items supplied will leave our store been checked to be perfect condition.
NO RETURNS will be accepted without prior agreement.
Please contact us before returning goods.
IF THE IS A PROBLEM WITH THE GOODS PLEASE CONTACT US WITHIN A REASONABLE TIME AFTER DELIVERY ,YOU MAY REJECT THEM AND CLAIM A FULL REFUND.
CONSUMER PROTECTION(DISTANCE SELLING)REGULATIONS 2000