Your satisfaction is our #1 priority, so we make our return policy simple. Please return the item within 30 Day from received date, money back guarantee.
To be eligible for a refund, you must return the item in the same condition you received it - Video, DVD's, audio, and computer software purchases, returned in the original packaging will receive a refund. Video, DVD's, audio, and computer software purchases, returned opened and not in the original packaging are non-refundable. Shipping fees are non-refundable.
Please send the item(s) back to us so we receive them undamaged within 30 days of received date. Include your order number with a brief note why you are returning your item. Returns that do not include the correct order number may take an additional week to process.
We do not accept packages marked return to sender. Shipping and handling charges, for returning the item, are the responsibility of the buyer. Postage fees incurred due to packages sent return to sender, refused, undeliverable or deemed to have an insufficient address by the carrier will be deducted from the buyer’s refund.
Please ship all returns to:
Ref: [transaction or order number]
1 Broadland Business Park
*** Please be sure to purchase tracking and/or insure when shipping your package back, this will insure that you to get your money back from the shipping company if it is lost or damaged.