After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Returns Policy - Faulty Goods
Should a product be faulty, you should let us know within a reasonable time as we will happily refund or exchange it for you. You should let us know as soon as possible via ebay messages within 30 calendar days from the date of delivery or, where this was not apparent on reasonable inspection, within 7 calendar days after discovery
Before sending the parcel back to us, please make sure you have contacted us thru ebay messages to ensure smooth and timely resolution.
May we please ask you to additionally note:
We shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, misuse or alteration or repair of the ordered goods without our approval.
Please return the goods to the address on the top of your receipt/invoice with your ebay user id and a little note explaining the return . Any returned items not including such information may have actions delayed.
Any returned goods that we receive which are outside of this Returns Policy will be defined as "In Dispute". Such In Dispute items will not be refunded or exchanged. A reason for this decision will be provided. We are happy to re-ship such In Dispute items back to you, otherwise they will be destroyed within 90 calendar days from their receipt back to us.
We are sorry but due to false promises in the past, we are unable to replace a faulty item until the original is returned to us.