This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Please refer to T&C within the advert - contact us for a return form & RMA number before returning. You have the right to cancel your order within 30 days of receipt. You should return your items within 30 days of notifying us and receiving a RMA and return instruction. Tuff-Luv Branded cases (mobile device cases in leather, faux leather, hemp, silicone come with a lifetime warranty subject to our Guarantee Terms and Conditions http://tuff-luv.com/warranty.
For all other items (handbags, non Tuff-Luv Brands, electronics, pens etc) and including all of the Alston Craig Brands - these cases and accessories come with a 1 year Warranty
To qualify Purchase must be registered on our website within 12 months of purchase. Normal wear and tear/ accidental damage, Zips, buckles, closures, electronics are excluded from warranty.
For all other items (handbags, non Tuff-Luv Brands, electronics, pens etc) we offer a 1 year warranty.
Unless the product arrived defective, or an error made by us, personalised items cannot be returned for refund as the product has been customised
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