This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
The buyer is responsible for return postage costs.
Return policy details
*Most items sold via our Buy It Now auctions are covered by our Returns Policy. We appreciate that clothes sold on ebay you are not able to try on. Hence, we are happy to accept returns providing the details below are adhered to.
When you receive your item please check it carefully, any faults must be reported within 2-3 days of receipt. Faults reported after garment tags have been removed, and items worn, will not be accepted, as we cannot be held responsible for possible mis-use of a garment during its wear.
Your return must be agreed within 2/3 days of receipt. Contact us for a Returns Form and a Returns Number which needs to be enclosed in your parcel so as to process your refunds swiftly. Returns must be received by us within 7 days of your receipt.
The cost to return is at the expense of the buyer and is not refundable. The postage and packaging charges on your original order are also non-refundable as this is part of our service to you has been completed.
Your return is subject to the goods being returned in the same condition in which they were dispatched, all tags intact. They must not have been tried on in a smoky environment, or contain any traces of deodorant, perfume or any other odours. Any items received back not in a resaleable condition will not be accepted for a refund and returned to you at your expense. We reserve the right to make any deductions from refunds in respect of damaged items received where the buyer has not taken due care of the item whilst in their possession. Parcels should be re-packaged carefully to ensure no damage occurs in transit. Any damages occurred during transit are the responsibility of the sender, these items will be returned to the sender in order to claim compensation from Royal Mail.
When returning goods, we recommend that you send goods back by recorded delivery for your own security as we unfortunately cannot accept responsibility for goods that get lost in the post or, are otherwise not received to our returns address.
Refunds will be credited in the same form as the original payment type and within 14 days.
Although all items will be inspected before dispatch and noted on your invoice that they have been checked for any flaws, marks or common faults.
*Goods not accepted for return due to hygiene regulations are hosiery (tights, stockings, hold-ups), bodystockings, certain swimwear and most lingerie sets.