eBay item number:
Seller assumes all responsibility for this listing.
Business seller information
Mrs N Williams
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
(COURIER DELIVERY ONLY)
PLEASE INSPECT GOODS ON ARRIVAL AND SIGN FOR THEM ONLY IF YOU ARE SATISFIED GOODS ARE IN GOOD CONDITION.
IF GOODS ARE DAMAGED OR ARE SHORT PLEASE SIGN FOR AS DAMAGED OR SHORT. DO NOT REFUSE THE DELIVERY.
WE MUST BE NOTIFIED OF DAMAGED,SHORT OR FAULTY GOODS WITHIN 48 HOURS OF GOODS BEING SIGNED FOR AND THE GOODS MUST HAVE BEEN SIGNED FOR AS DAMAGED OR SHORT. IF NOTIFIED WITHIN 48 HOURS AFTER DELIVERY.WE WILL ARRANGE COLLECTION OF SAID GOODS AND REPLACEMENTS WITHIN 7 DAYS. IF WE CANNOT REPLACE GOODS WITHIN 7 DAYS A FULL REFUND WILL BE ISSUED
(ROYAL MAIL ONLY)
If you are not entirely happy with your purchase please email us with your problem before leaving bad feedback. We pride ourselves on customer service and will try to sort out your grievence.
Items can be returned for any reason but must be sent back in all original packaging.
If you have received your item by royal mail and want or need to return it just cross out your address and write return to sender on the packaging. There is no need to add postage as we use postage paid labels.
Postage costs for sending and returning items are the Buyers responsibility unless the item was not correctly described.
If you haven't had a reply to your email within 72 hours please email again as emails do go astray.
WE MUST BE NOTIFIED OF DAMAGED,SHORT OR FAULTY GOODS WITHIN 48 HOURS OF GOODS BEING DELIVERED. ANY CLAIMS CAN BE MADE FROM ROYAL MAIL AS WE KEEP PROOF OF POSTAGE. WE WILL ASSIST YOU IN ANY CLAIMS WITH ROYAL MAIL.
NON FAULTY GOODS
THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS 2000 (SI 2334/2000) INTRODUCES A COOLING OFF PERIOD,I,E, A RIGHT TO CANCEL YOUR ORDER. YOU MAY RETURN ANY GOODS WITHIN 7 DAYS OF PURCHASE BY RECORDED DELIVERY OR SIGNED FOR COURIER AT YOUR OWN EXPENSE, AS LONG AS THE GOODS AND PACKAGING ARE IN THE ORIGINAL CONDITION. WHEN THE GOODS ARE RECIEVED WE WILL GIVE YOU A REFUND MINUS THE DELIVERY COSTS.
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 7 working days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.