eBay item number:
Seller assumes all responsibility for this listing.
Business seller information
I provide invoices with VAT separately displayed.
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Contact us by either email
or telephone 0845-833-1659 and advise us of the reason for return.
2. Once given instructions to return the product, securely re –pack the product in original packaging and enclose proof of purchase (a copy of your order) or full details of your order including name, address, order number and contact details.
3. When returning your product, please remember that it is your responsibility to ensure the product arrives with us, therefore signed proof of receipt is recommended.
4. Once we have received your returned product, we will check the goods and action either a replacement or refund.
5. Note: Lusonic are responsible for the cost of replacing your faulty goods but will not refund your cost of post and packaging.