Notice of right of cancellation
Consumers have a one-month right of cancellation.
Right of cancellation
You have the right to cancel this contract within one month without specifying reasons.
The cancellation period amounts to one month from the date on which you or a third party nominated by you, who is not the carrier, takes possession of the last partial consignment or of the last item.
In order to exercise your right of cancellation, you must inform us (momox GmbH, Frankfurter Allee 77, 10247 Berlin, customerservice@momox.com, telephone: 0049 (0)30 488 288 200, fax: 0049 (0)30 610 800 7 666) by means of an unambiguous declaration (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. For this purpose, you may use the attached specimen cancellation form, but this is not compulsory.
In order to comply with the cancellation period, it is sufficient if you send the notification of exercise of your right of cancellation before the cancellation period expires.
Consequences of cancellation
If you cancel this contract, we have to refund all payments which we have received from you, including the delivery costs (with the exception of any additional costs arising through your having selected a mode of delivery different from the cheapest standard delivery offered by us). The refund will be made promptly and at the latest within fourteen days from the date on which we receive the notification of your cancellation of this contract. For this refund, we will use the same means of payment as you used in the original transaction unless otherwise expressly agreed with you; in no case will you be charged any fee in connection with this refund. We may refuse to make the refund until we have received the goods back again or until you have produced proof that you have sent back the goods, whichever is the earlier point in time.
You need to send back or deliver the goods to us or momox co uk @ Salesupply, 5 Station Court, Station Road, Hethersett NR9 3AY, United Kingdom, promptly and in any event no later than within fourteen days following the date on which you notify us of the cancellation of this contract. You comply with this deadline provided you send the goods back before the fourteen-day period has expired. You bear the direct costs of returning the goods. You only have to pay for any diminished value of the goods if this diminished value results from handling the goods in a manner other than was necessary to examine their quality, features and functioning.
Specimen cancellation form
(If you wish to cancel the contract, please complete this form and send it separately from the goods to our address as set out below.)
- To momox GmbH, Frankfurter Allee 77, 10247 Berlin, customerservice@momox.com, fax: 0049 (0)30 610 800 7 666
- I / we (*) hereby cancel the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
- ordered on (*) / received on (*)
- name of the consumer(s)
- address of the consumer(s)
- signature of the consumer(s) (only where the notification is given on paper)
- date
(*) Please delete that which is not applicable.
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