Absolute Cult is the trading name of Absolute Cult Limited registered as a private limited company in the UK under the number 09958237
Company registration number:09958237
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
All items returned to us for a refund or exchange MUST be returned in pristine saleable condition, with original packaging and tags intact. If an item is returned to us and is found not to be in a saleable condition or is outside of our 30 day returns period, the item will not be refunded and will be returned to you at your expense. Unfortunately, we cannot accept returns that smell of smoke or are covered in pet hair.
In the event that you receive an item which is not as described, damaged or faulty, please contact us within 3 working days of receipt of your order to quickly rectify the situation. We will provide you with a Royal Mail returns label to return the faulty items free of charge, and issue a replacement item via our Royal Mail 48 service.
If your return is for size or any other reason not including the above the please send directly to Absolute Cult Returns Department, c/o Fresh Air, Unit 5 Horseshoe Close, Oxgate Lane, London NW2 7JJ, with your original invoice. Please note that any item not tracked and not received will not be refunded.
Please do not send any items back to us using any addresses on your order / dispatch note or order packaging. All returns are processed at a unique address. By sending back your item to an unauthorized address, there is a chance it will be lost and any refund could be severely delayed.
*NB, The 30 day returns period begins on the date of delivery of your order. All returns must be received back to us within the 30 day period.