This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
For fastest response, please email us at
your enquiry will then be dealt with in the shortest time.
We cannot guarantee to answer complex questions over the telephone at the time of calling.
Our office opening hours are Monday to Friday 9.00am- 4.30pm UK time.
We are closed during English Bank and public Holidays.
After receiving the item, cancel the purchase within
The buyer is responsible for return postage costs.
Return policy details
If you are not 100% happy with your purchase please return the product to us at your own expense, unused and in original condition/ packaging for a full refund.
If an order is lost in transit, then we will issue a full refund at our own discretion after the prescribed time limit has passed with Royal Mail to instigate a claim. This is currently 15 days after posting.
Once an order has left our premises, we are no longer legally able to determine its delivery time-this is the domain of Royal Mail.
As we operate a Business Collection Service with Royal Mail, all undelivered orders, damaged or otherwise, are always returned to us within 28 working days by Royal Mail.
For full information on our trading terms, please visit our website.
Placing an order with us deems that you fully understand and accept all of our trading terms and conditions.