After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
If you wish to return your purchase, simply return the item(s) to us in its original condition within 14 days of receipt. Returned items should not be used and must be returned in original packaging with enclosed invoice documentation stating the reason for return. We will issue a refund on receipt, excluding the original delivery charge Returned items with Free delivery will also incur a £3.95 re-stocking fee. Alternatively, if preferred, we will exchange the item. Please note: 1.Goods will only be accepted for return if they are dispatched within 14 days of delivery, unless we have notified you otherwise. 2.The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. 3.The cost of returning the item to us is your responsibility. 4.Delivery charges are only refundable where goods are faulty and a refund is made. 5.To return the item please request a 'Returns Authorisation Number'