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I provide invoices with VAT separately displayed.
Return policy details
For a full refund under our 30 day "no-quibble" money back guarantee, products must be returned in an unused condition in their original packaging, in a 'saleable' condition. Your statutory rights are in no way affected by our 30 day "no-quibble" money back guarantee.
WARRANTY TERMS - FAULTY GOODS
All items supplied by ourselves include a 12-month return to base warranty providing that the following terms are met:
1. The item is only used in the manner it is designed to be used.
2. No signs of misuse are present.
3. For all hardware items, no external casings or covers have been removed.
4. All requirements for use detailed in any literature/instructions supplied are complied with.
5. Goods are packaged adequately to ensure that they are not damaged in transit, we accept no responsibility for damage sustained during transit.
Please call our Customer Helpline on 0845 459 8859 to check if an item is genuinely faulty prior to returning. In the unlikely event that a fault is found please obtain a Returns Reference Number from our Customer Support team during office hours (0900-1730 Monday - Thursday, 0900 - 1700 Friday.