Best way to contact us is via eBay Messaging System, Click Ask Seller a Question Link.
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
RETURNS AND EXCHANGE We want you to be happy with your purchase. If you're not, just contact us for a refund/exchange before leaving any negative or neutral feedback so we can resolve the problem for you as we aim to give all our customers a 100% positive buying experience.
We offer a no quibble 60 day money back guarantee for all goods shipped correctly that are not required. For items which are faulty on receipt, you must notify us within 60 days by e-mail through eBay's messaging system. If a wrong item is received, the item must be returned to us within 7 days of receipt and we will send the correct item to you.
For returns, please contact us through eBay's messaging system for return authorisation. When returning an item please provide your eBay User ID and a brief note explaining the reason for return to ensure your return is handled as quickly as possible.
Please note for Domestic and International Customers, if item is returned due to incomplete address then the customer is liable to pay for postage costs for item to be re-sent. Otherwise item will be refunded and postage costs will be deducted from the refund.
If buyer changes their mind or item is ordered incorrectly then postage costs are non-refundable. The buyer is liable to return the goods to us in their original condition, including any accessories and retail packaging. The cost of returning the goods to us is the responsibility of the buyer. Goods sent back, without prior authorisation might not be identifiable and therefore no refund will be issued.
Where replacement or refund has been deemed appropriate, this can only be processed once the original goods are returned to us in their original state and condition. E-mails will be answered within 24 Hours between 9am and 5pm Monday - Friday, e-mails will not be replied to on weekends and public holidays.