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How to Measure Anything: Finding the Value of Intangibles in Business by Douglas W. Hubbard (Hardcover, 2014)

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How to Measure Anything : Finding the Value of "Intangibles" in Business, Hardcover by Hubbard, Douglas W., ISBN 1118539273, ISBN-13 9781118539279, Brand New, Free P&P in the UK Presents advice on making profitable business decisions, describing how to use statistical methods to measure certain aspects of a business that are difficult to quantify, including such things as customer satisfaction, organizational flexibility, and technology risk.