The buyer is responsible for return postage costs.
Return policy details
Returns & Exchanges
You can get a full refund or exchange an item, for any reason, for an alternative product within 14 days of the original receipt (time limit exceptions may be made for orders outside of the UK at our discretion). Items must be returned to us as new, with all original packaging and in a saleable condition.
* For all UK orders a postage paid returns label and return form will be supplied with your goods and should be used as per the instructions on the return form.
*Shipping charges for the return of goods out of the UK will be paid for by you and we will incur the cost of redelivering the exchanged goods.
For refunds please allow 5 - 10 working days for the amount to appear in your PayPal account. Your refund will be made via the original method of payment.
Saleable condition* - when trying on purchases, please keep tags on garments. Please ensure that the environment is free of smoke and any strong odours such as food cooking etc. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation.
Due to technical processes used, it is imperative that each individual items washing instructions are followed exactly as stated on the care label. We cannot accept returns that have been soiled, torn or damaged due to incorrect washing.
We regret we can only exchange sale items in the 14 day period. We do not offer refunds on sale items.
Faulty Or Wrong Item
In the unlikely event that the item is sub-standard or we have sent you the wrong product please email us via the eBay message system or at firstname.lastname@example.org your order number, your name and address, details of the product, reason for return and if you require a refund or a replacement. We will then send you instructions.
ISC Sports EBay will pay the shipping charges for the return of faulty or incorrect goods. These charges will be refunded to your PayPal account.