The buyer is responsible for return postage costs.
Return policy details
We are a Fair Trade company and we want everyone to enjoy our products as much as we enjoy selling them and as much as our producers enjoy making them.
We guarantee that we will solve any issue that you have as soon as possible.
Sometimes mistakes do happen, we're all human.
If you are unhappy with any aspect of the delivery, packaging or product please let us know asap and we'll resolve it.
We are more than happy to refund you for faulty goods and happy to exchange goods for you.
We regret that postage for goods exchanged will be extra, we are a small company and cannot absorb these costs. For any products that arrived damaged, we will, of course, pay for the return postage.
Your statutory rights are not affected.
Please also feel free to call us with any questions or issues at 01273 236685
If you have questions about this VAT, please contact the seller. The actual VAT requirements and rates may vary depending on the final sale.
Immediate payment required for this item.
Immediate payment of £30.60 is required.
Seller's payment instructions
Postage charged is considerably less than advertised by Royal mail. Our items are heavy.
Royal mails prices were increased in May 2012.
If buying a leather product, it is a natural product and hand dyed so there may be imperfections in the leather.
Embossed leather products WILL NOT be the same as pictured due to the hand made Fair Trade nature of the product.
Please do not buy this product if you are not happy with the above.
Please feel free to ask questions, all questions answered in 24
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