We here at Holiday Suitcase Ltd, offer full refunds including original postage paid if items are returned to us with the 30 day turn around period and buyer has notified us in advance, this includes unsuitable returns also. Buyers pays postage to return, however this does not effect buyers statutory rights if items are defective.
Please contact us at any time through the eBay messaging system and we will reply within 24 hours.
Company registration number:09115450
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
BEFORE RETURNING, PLEASE ENSURE ITEMS ARE IN RESALEABLE CONDITION, TAGS ATTACHED AND FREE FROM STRONG ODOURS EG CIGARETTE SMOKE & PETS. BUYER RESPONSIBLE FOR COST OF RETURN. HYGIENE PRODUCTS MUST HAVE HYGIENE STRIP INTACT.
If you have questions about this VAT, please contact the seller. The actual VAT requirements and rates may vary depending on the final sale.
Seller's payment instructions
PLEASE PAY WITHIN 5 WORKING DAYS. IF YOU EXPERIENCE PROBLEMS WITH PAYMENT, PLEASE CONTACT US, WE MAY BE ABLE TO HELP.
NON RESPONSE TO PAYMENT WILL RESULT IN UNPAID ITEM STRIKES ON YOUR ACCOUNT INCLUDING NEGATIVE FEEDBACK, WE WOULD PREFER TO AVOID THIS.