After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
We operate a 30 day returns policy adhering to the UK and Irish distance selling rules in line with regulations effective from June 2014.
To request a return, please raise a request via the eBay Returns Centre. Only returns with a valid RMA number will be accepted.
Unless otherwise agreed prior to return, all postage costs remain with the customer when a product is no longer required.
Any damages must be reported to us within 24 hours of receipt of goods. Photo evidence may be required, where necessary. If you nominate a ‘safe place’ for our couriers to deliver your parcel to, we cannot accept responsibility for any damage or loss to the product as a direct result.
We respectively request that any product returned arrives back to us in the condition you received it in and its original packaging. We cannot pass credits where the box or packaging has been torn, ripped, re-taped and ultimately, cannot be sent back to our suppliers due to its poor packaging condition.
Should a product be returned that does not adhere to the parameters above and as such the credit has not been passed, the customer will have to arrange uplift should they wish for the part to be returned to their address. All Car Parts will not pay for return postage in this instance.
Products which have been fitted cannot be returned unless the part is deemed faulty in which case you must follow our warranty process to attain your refund. Please contact our Customer Services team via the eBay ‘Ask a Question’ feature.
To ensure your credit is passed as quickly as possible when returning a product, please include a copy of your delivery note as proof of purchase and to help us ascertain who the product relates to. The RMA number must be clearly visible.
All products should be returned to the delivery address below:
All Car Parts Limited (RMA: YOUR RMA NUMBER GOES HERE)
Units 5 Returns
Saxon Shore Business Park
Castle Road, Eurolink Industrial
We are a really friendly bunch of people at All Car Parts Limited and totally appreciate how hard car parts can be when selecting the right part for your vehicle, and as such we are always happy to help you with every step of the way to ensure you pick the right product from the start. Please help us to pass your credit quickly by following the processes above.
If you are having trouble finding the right part, please contact us via the eBay ‘Ask a Question’ feature.
Have a great day!
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Item location: Kent, UK. Quick Dispatch, United Kingdom
Postage to: United Kingdom
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Seller's payment instructions
We operate a Paypal only checkout. If for any reason you cannot pay, please do not hesitate to contact us and we would be happy to help.
Simply check the delivery times for the particular item you are purchasing, as some will arrive quicker than others due to the size and the way mail is sorted by National Post Centers. Then pay straight away and we will dispatch.
Please ensure you have read the listing thoroughly as parts do tend to vary. We cannot be held responsible for purchasing mistakes.
This is a private listing and your identity will not be disclosed to anyone except the seller.