After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Returns and refunds.
• All ‘retail’ items sold by any and all of the eBay sales methods come complete with Pizzazz own ‘complete satisfaction’ 7day money back guarantee. Items must be returned in original packaging within 7 days.
• The ‘complete satisfaction’ 7day money back guarantee’ is NOT valid on computer software after the packaging has been opened or security seal broken.
• The ‘complete satisfaction’ 7day money back guarantee’ is NOT valid for any items sold as ‘second hand’, ‘second user’, ‘pre-owned’, ‘pre-used’ or ‘shop damaged’.
• Under no circumstances must any item be returned without a "returns number" issued by Pizzazz.
• All returns must be shipped with the appropriate amount of insurance to cover the full value of the item being returned.
• All refunds will be processed on returned goods only after they have been satisfactorily received.
• No refund will be provided on a returned item that has been damaged or lost in transit, before settlement of compensation through the shipping carrier has been received.
• Pizzazz will not reimburse any costs incurred through the shipping of returned items.
• Pizzazz will not reimburse any other costs incurred in returning an item.