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acittA ,sueariP 53581
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Business seller information
18535 Piraeus, Attica
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Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Michael Walther Electronics guarantee 100% Customer Satisfaction. Please read carefully items descriptions. Pairs, lots or multiple pieces per listing are clearly mentioned. If you have any questions or require more information, specifications or datasheet regarding an item, please feel free to ask.
All returns notified within seven (7) working days after the day of receipt will be accepted and a full item's value + shipping fees + return fees refund will be immediately granted, once item is received and checked, unless:
1) Item can not be resold due to safety or health reasons.
2) Returned item shows signs of miss-use or wear, is completely or partially destroyed in terms that either indicate the item can not be resold or item's value is reduced.
3) Returned items's original package shows signs of wear, is destroyed or missing in terms that either indicate that the item can not be resold as new or item's value is reduced.
4) Buyer bought the item under the impression it is something else or turns out that does not meet his requirements, but did not ask for further information prior to buying. (In this case shipping fees and return fees will definitely NOT be refunded).
5) Most of our products are sensitive electronic components, therefore actions like testing without proper equipment and safety precautions, incorrect power supply and improper soldering can lead to a total failure of the component. We preserve the right to ask proof of qualified technician's licence before granting a refund.
6) The item gets lost during the return process and buyer can not provide proof of dispatch or tracking ID number.
7) The item or item's original package gets damaged during return process due to improper or poor packaging by the buyer.
8) Buyer did not notify his/her intention to return an item within seven (7) days or did not notify us at all.
9) The buyer's choice of the returning courier service was not notified to us.
If any of the above cases mentioned occurs, then it is upon Michael Walther Electronics to decide the acceptance of return as well as the amount of the item's value refund (including original package value) as well as the shipping fees and return fees refund. Note that for return shipping fees refund to be granted, a clear copy of the receipt indicating date, weight and paid fees amount will be requested.
Any taxes, custom's control fees or other handling fees paid by the buyer to thirds will not be refunded.