We value your custom and will endeavour to take every possible step to resolve any issues. When giving feedback please consider us as a five star rated seller based on our product descriptions, communication, dispatch time and post and packaging costs.
We are new to eBay, your feedback is vital to our success. Please contact us using eBay’s internal messaging service or via our order help line address email@example.com.
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
In the unlikely event a return is required please contact us within 7 days of purchase. We offer a thirty day money back guarantee minus all postage costs (seller and buyer) providing the item is in a re-saleable condition and returned in the original packaging you received it in.
We understand how frustrating it can be buying an item online and it arriving not as described or with a manufacturing defect. We take pride in the products and service we offer as we continue to maintain our eBay Top Rated Seller status, giving you the customer, the best possible eBay shopping experience. We maintain this stamp of excellence through our personal customer service to you and with close stock monitoring from our British and European suppliers.