If the date of service (i.e., voucher redemption, date of arrival) is not clearly stated in the offer and the proposed date for contractual fulfilment (e.g. voucher redemption) must be defined and obligatorily fixed between the buyer (you) and the seller prior to contractual fulfilment (e.g., the rendering of service), you may withdraw from your contract by cancelling within 30 days without reasons. The term of 30 days begins upon receipt on your part of this cancellation policy in written form via email or website checkout, but not prior to compliance of the cancellation policy's notification rules according to the German Civil Code, § 312e sub-section 1 BGB, and in connection with article 246 § 3 EGBGB. Withdrawals or cancellations must be sent in written form via: letter, fax, email or over the provided checkout website.
The right of revocation or right of return does not exist if the offer contains the performance for a specific time or within a precisely indicated period of time.According to the German Civil Code § 312 b Abs. III Nr 6 BGB, this right of revocation concerning distance contracts (contracts done by the use of means of distance communication), do not apply to contracts relating to the rendering of services in the fields of lodging, transport, delivery of food and beverages as well as leisure activities, if the seller, when the contract is entered into, agrees to render the services at a specific time or within a precisely indicated period of time.
The cancellation must be sent to:the Seller (Hotel). The legal business address of the seller can be found in the offer description. Please take note that Cultuzz UK & Ireland Ltd is authorised by the seller(hotel) to handle the payment for this auction. However, as long as the payment has not been received, the buyer may contact Cultuzz regarding any cancellation issues:
Cultuzz UK & Ireland Ltd
Unit 4 - Holmewood Business Park,
Cancellations can also be sent in written form by email to firstname.lastname@example.org or fax: +44844 7743452.
Cancellation obligations Obligation of payment must be fulfilled within 30 days. The 30 days term starts for the buyer on the date of sending the cancellation and for the seller upon receipt of the cancellation.
End of Cancellation Policy