A brand-new, unused and unworn item that is not in its original retail packaging or may be missing its original retail packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category.
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“This item is Brand New without tags. We will attach our shop tags.”
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
1) Item must be returned within 30 days since receipt.
2) All the items must be unworn, undamaged and makeup free with tags attached in the same condition that the item was sent. Buyer has to pay return postage.
3) Please obtain your proof of postage receipt. The goods are your responsibility until they reach our address. For your protection, we recommend using a postal service that has adequate insurance for the value of the goods being returned. No refunds if item is not returned.
1) Refunds will be credited to the PayPal account used to make the original payment method (Not on different PayPal account) within 3 working day of receipt of an item.
2) Sometimes refunds go as an E-cheque and can take 7-10 working days to clear into buyers account.
1) If you would like to exchange an item, we kindly ask you to place another order and return the original. This is to ensure the item you want is in stock, as availability can change quickly.