A brand-new, unused and unworn item that is not in its original retail packaging or may be missing its original retail packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category.
See all condition definitions- opens in a new window or tab
“This is a De-Branded Garment with all tags and labels removed”
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
If your item is not suitable for any reason then it can be returned within 14 days, provided it comes back as new, with all tags attached for a refund - However, return postage is not refundable - except in certain limited circumstances.
Buyers must use the "Return an Item" link found in your purchase history alongside the item you bought.
We do no currently offer an EXCHANGE program, so simply return your item for a refund and then shop again for the the exchange item while it is in stock and available.
Items returned smelling of cigarette smoke, chips shop, BO, other unpleasant thing or have been worn, washed or altered,
will not be refunded and may be returned at Buyers own cost.