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I found this incredibly easy to install, you plug in the hub, download the app - update the software. Activate the batteries items in the kit are pre linked and it’s easy to link additional items. You then test the signal strength of your sensors in the desired locations, I had full strength even in my garage which is detached. You can name the sensors so you know which one has been triggered. Installed the box and key pad and it was ready to go. You can carry out a walk test to ensure everything is working as it should. The app has quite a few features on it so you will need to play about with it for a bit until you know your way around it. It’s true the instructions aren’t that great but it’s pretty self explanatory and the app pretty much runs you through it. I installed the key pad at the point of entry and not upstairs like it says in the introductions, otherwise you’ll need to be fumbling around with your phone when you come home. On the key pad you need to press the unlock button then input your code before it will deactivate, that’s pretty much the only thing that confused me a bit. I bought three pet sensors because of my daft cat - so far so good. You can get app notifications when the alarm is armed/disarmed and sms if the alarm goes off. I paid £224 for the hub kit with outside box, 2 sensors 1 door contact sensor 1 key pad which I thought was a good price. You can omit certain sensors with the part arm function. There are no weird expensive special batteries to replace thy were either AA or AAA and the larger D for the alarm box. I have not had any false alarms since installing it. So in conclusion- if you have a smart phone and can use it and know how to drill some holes in a wall you’ll be fine with this and I would definitely recommend it. Plenty of peace of mind now.Read full review
Verified purchase: Yes | Condition: New
Product worked ok eventually. Yale help useless, cant'get through on the phone, Emails go unanswered. Your left to figure it out for yourselves using the sketchy manual. There are so many variants of this product that the utube demos pose more question than they answer. A decent technical writer is needed at Yale. The app seems to work ok so far. If you are not very technical I would strongly suggest you use a professional installer.
Verified purchase: Yes | Condition: New
Bought new on eBay saving £’s. Felt confident with the Yale brand and support network. Fitting the wireless PIR's, Keypad, hub and external siren was physically easily but set up was a bit daunting (and I’m not afraid of technology). All the components already set up on the system but there are quite a few minor inputs required. However, within the 3 hours allowed online the system was working using the phone app to arm and disarm. The keypad did cause me some difficulty in that it would arm but not disarm, making for a quick opening of the phone app to silence the siren. After consulting 'troubleshooting' I found I’d not 'initialised' the keypad. This done I still had the same problem and the help desk quickly ran me through it. Turned out I needed to press the disarm padlock before the numeric code! Yes it is a little complicated. Maybe a bit confusing, but I’m much happier with my security now. Should the alarm be disarmed while out, or intruders activate it, I get an immediate notification on the phone. We have a cctv camera system (not Yale) too by which we can remotely view by smartphone. I was complacent about security until next door but one was burgled just before Christmas and ransacked, losing all their presents and more. They did not have an alarm. Now, after that wake up call, we can rest easy in the knowledge that our home is no easy target for the opportunist burglar or thief. I recommend this system without hesitation and only give 4 stars as I suspect some buyers would baulk at the complexity. Don’t, there is good back up support at hand.Read full review
Verified purchase: Yes | Condition: New
In the market for an alarm system for the house and after looking to things, I kept coming back to the Yale Smart Home Alarm System. It's easy to install, though the instructions could do with a rewrite and being better laid out as there is a fair bit of cross over and contradiction between what's in the box and the install video on Yale's website. The system is easy to use and being able to activate the system when your out of the house is brilliant. Along with the notifications that are sent to your phone, when it's armed, disarmed or when it's set off. I also like the idea of being able to expand on the system by adding items at a later date. I would recommend this to anyone.
Verified purchase: Yes | Condition: New
With a little bit of 'techno savvy' this is very easy to install and setup. I'm not the best with DIY but found fitting all of the devices around my house fairly straight forward. The phone software is simple enough and all sensors were added with a couple of button clicks. The bell box outside was trickiest but that's just because of install location. I also added a remote key fob which works well. I really like the way alarm sends you a text or email if it is triggered. All in all seems like a good alarm. Time will tell whether it stays a good alarm but I'm optimistic because I know the system inside out myself so could possibly fix if anything went wrong anyway 😀. Time will also tell with regards to battery life of sensors too. So far 10/10 alarm 😁
Verified purchase: Yes | Condition: New
