We are fully registered with HM Revenue & Customs and are registered with Company House as a Limited Company.
This means we are legally obligated to work as any other registered business would.
We accept returns and answer any questions within 24 hours.
Company registration number:8035167
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Returns are accepted within 14 days from the date of receipt.
We have a no quibble returns policy as long as the item is received back with all original packaging/tags in tact and in unused condition.
Whilst you are permitted to try on garments, we will not accept returns that arrive back with odours such as smoke, perfume, body odour or pet hair.
Please note that lingerie, stockings and tights cannot be returned once opened due to hygiene regulations.
Please make sure you repackage your item as you would wish to find it - refunds on orders that need repacking may take longer to process.
Very important: Please include your USER ID and the item number with your return so we know who to refund.
Your User ID (ebay log in name) is NOT on your invoice so supplying only the invoice we included may not be enough to work out who your return is from and may result in a delay in your refund.
Our returns address is:
Fancy Me Limited
Great Central Way