This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Seller pays return postage
The seller is responsible for return postage costs.
Return policy details
Exchange & Returns
You may need to return a product to us for the following reasons:
1) You are exercising your right of cancellation under distant selling regulations
2) You have ordered the item incorrectly
3) We have sent you the wrong item
4) You have a claim under the terms of the manufacturers warranty
5) Item is Broken (Damaged ) Faulty
If it’s brand new and still sealed or unopened in its packaging:
For face to face contracts, bring the item back with your invoice receipt within 30 days of purchase and we will issue you with a credit note* or offer you a refund*
If you have purchased Via E-Bay or online (website) you have 30 days from receipt of the item to advise us that you wish to cancel the purchase contract and arrange return of the item to us at your cost.
If you've already inspected the item as you could reasonably expect to do in our shop:
Return everything unused and complete with original packaging and your invoice receipt within 30 days of purchase and we’ll offer you the following two options:
1) We’ll refund* your purchase cost.
2) We can issue a credit note* to enable purchase of an alternative item
we cannot accept back any non stock items or products that have been specially ordered in for you or programmed to order like electronic chart cards, software or products that are not in their original condition or have been used, installed or returned with missing parts or instructions etc.
A charge will apply to cover loss or damage if the returned item is not returned in it's original condition, given allowance for reasonable inspection and due care whilst in your possession
Optional Standard or Express delivery costs are not refundable.
We will not issue a refund if the item has not been returned or received by us within a reasonable time
We will not normally consider exchange or return requests after the 14 days remote selling regulations cooling off period has passed
Damaged or faulty goods:
If you discover any signs of damage or your item does not work, please do not use the product. Please just contact us immediately so we can respond accordingly.
Rights, terms & conditions
The conditions that we outline above are intended to be a practical illustration covering most instances where a return may be considered and should be read in conjunction with the normal consumer rights that you enjoy as a customer.
Please remember that we as a supplier also have rights and expectations of our customers who enter into purchase contracts with us and we look towards for filling your pre and post sales requirements in a professional, effective and efficient manner
No returns of any type will be accepted without prior authorisation.
eBay Marketplaces GmbH is an appointed representative of eBay International AG (both of Helvetiastraße 15-17, 3005 Bern, Switzerland) and is authorised by the FCA to conduct credit broking for a restricted range of finance providers. We may receive commission if your application for credit is successful.