After receiving the item, cancel the purchase within
Seller pays return postage
The seller is responsible for return postage costs.
Return policy details
7 Day Cooling Off Period (Distance Selling Act 2000)
This regulation gives you the right to cancel your order for any reason within a cooling off period of 7 working days after you have received your goods. To cancel you need to contact us via eBay or email. The cooling off period allows you to examine the goods as you would be able to in a retail store. It does not however give you the right to try out the goods. The goods need to be returned in their original condition within 5 days of cancellation. You are responsible for the costs of returning the goods to us. Once we establish the returned goods are in re-saleable condition, we will issue a full refund for the price you paid for the goods (excluding our shipping costs). If the returned goods are not in re-saleable condition we reserve the right to refuse the return and send the goods back to you.
Defective / Damaged / Not as described goods
We offer to pay for return postage costs and to refund original P&P (via Paypal) when the item is being returned because it's defective, isn't as described, or because it was damaged in the post. Before returning any goods please contact us via eBay requesting a returns number. This will speed up the process of issuing a refund when we receive the goods. All goods must be returned to us in their original condition within 14 days. Once we have received the goods we will issue the refund within 5 working days.