This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Our aim at Power Tools Direct is to provide you with top quality products, at trade prices, straight to your door, hassle free. Try our service and if you're not happy call us and we'll make sure that you are!
Company registration number:07321066
GB 100 5143 84
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Returns & Refunds : Items not required
At Power Tools Direct we aim to provide you with as much information as possible about each of our products so that you can make an informed purchasing decision. However, to give you additional confidence, we will allow you to return any item if it is not what you require within 28 days of receipt as long as it has not been used and is returned in its original undamaged packaging.
Power Tools Direct
PO Box 3361
All you need to do is to return the item to the address above with a brief note detailing:
- the order number for your item
- contact details (phone number and email address)
- an explanation of your reason for return
Please note that a copy of the shipping note, returned with the item highlighted and the additional information added, is perfectly acceptable.
Upon receipt of the item(s) we will refund the full value of the item(s) subject to them being unused and in their original condition and packaging. Unless otherwise agreed, you will be responsible for the costs for returning the goods to us. Unfortunately we cannot accept proof of posting as confirmation of delivery.
Faulty, Incorrectly Supplied and Damaged Items
If an item has been incorrectly supplied, received damaged or is faulty then all you need to do is follow the Returns & Refunds Procedure detailed above. Then if you contact us we will arrange collection of the item(s) free of charge.
Upon receipt of the item(s) we will refund the full value of the goods and any carriage costs associated with the error within 28 days.