After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost. PROBLEMS & RETURNS Due to hygiene reasons most products are non-returnable. If the item is faulty on arrival, please advise us within 3 days of receipt. We may try to assess the fault before allowing you to return the item, please be patient. When returning items to us, please ensure they are well packed. Items returned to us at your cost, unless otherwise agreed by us. Product will only be exchanged if returned in original packaging, sealed and unused condition and if found faulty. We do not give refunds. If a product is returned and no fault is found, the item will be held until payment is received for the cost of return shipping Postage will not be refunded, unless otherwise agreed. After the first 3 days, the manufacturers warranty applies (if applicable), please contact the manufacturer directly. Please read the manufacturers instructions, if a reaction to the product occurs, discontinue use and please consult your healthcare professional (Doctor) immediately.