After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
10. Returns Policy
Goods being returned must be returned within 7 days following delivery. Under certain conditions and provided the goods are in unused condition, complete with original packaging goods may be accepted for return. Normally a 25% handling charge is applicable to authorised returns. Unauthorised returns will not be accepted. Specially ordered goods cannot be returned. Our Returns address is printed on the invoice sent with the goods.
Due to hygienic reasons we can only supply helmets and undergarments on a non-returnable basis. Realistically this means you should have at the very least tried on and established your correct size of the model of helmet in question. We accept that if you are not able to, you will most likely, purchase your helmet elsewhere.
For practical reasons we are unable to extend our normal warranty to export orders. However, we take care to ensure that all products are checked prior to despatch
Products shipped to UK destinations are supplied with a 12 month (unless otherwise specified), from date of purchase, warranty against manufacturing defects, this warranty is subject to the item being exposed to reasonable wear and tear. Items returned for warranty will be inspected for abuse and or damage before repair or replacement can commence. Any goods we consider to have been abused or damaged will be refused.
As it is a Return to Base Warranty we will not be responsible for any postal charges either way in respect of warranties.
Your statutory rights are not affected.
For up to date full terms and conditions please check our website www.bikedevils.com.