This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
The buyer is responsible for return postage costs.
Return policy details
14 Day Returns Guarantee
For most items, you have the right to return your goods within 14 days of receiving them. However, this right does not apply to certain items such as personalised products, perishable goods and audio or video recordings or computer software which has been opened. If you wish to return goods using this right, you need to inform us within 7 days of receiving the goods. You must take reasonable care of the goods and immediately return them at your own expense. We will not consider that you have taken reasonable care of the goods if they have been used in a way or to an extent beyond what would be reasonable when examining the goods in a shop before purchase.
You should list all items on the returns form with the product when you return it to us at:
Croal Logistics Centre
If any product we supply fails prematurely due to an inherent fault (manufacturing defect) we will provide you with an appropriate remedy e.g. repair, replacement or refund. Simply call us on 0844 811 8114.