eBay item number:
Seller assumes all responsibility for this listing.
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Business seller information
Alpha Beta House, Enterprise Park
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Your right of cancellation under the Distance Selling Regulations
You may cancel the contract under the Distance Selling Regulations by notifying us no later than 14 working days after we deliver the goods that you are cancelling the contract.
If you are returning goods under the Distance Selling Regulations, then it is your responsibility to return the goods to us in a safe and secure manner and at your cost.
When you return goods to us for any reason (for example because you have cancelled the contract under the Distance Selling Regulations or because you think they are defective goods):
you must ensure that they are properly and securely packaged and labelled with our address;
you are always responsible for any damage in transit that is due to incorrect or inadequate packaging by you;
you are responsible for any damage or loss in transit where you arrange the transport (rather than using our courier).
If You Have Simply Changed Your Mind
If you have ordered goods and/or services from us, but then simply decided that you wish to cancel your order, then you are entitled to do so and have any money that you have paid to us refunded, provided that you cancel within 14 days starting the day after you receive your goods.
If you wish to cancel, please email us at email@example.com. You may also cancel by using the cancellation form.
To meet the cancellation period set out above, you must send your notice of cancellation to us, before the cancellation period has expired.
Please note that you may not cancel any goods ordered from us where any audio or video recordings or computer software has been unsealed by you. You will be responsible for the return and cost of return for any goods cancelled.
You must return the goods to us undamaged and in the original box and packaging, complete with all accessories and manuals / guides including any free gifts (if supplied) within 14 days of cancellation. You will receive a refund via your original payment method as soon as reasonably practicable, but no later than 14 days after we have received the goods. For services you will receive a refund via your original payment method no later than 14 days after you cancelled the service.
Unless we agree otherwise you are responsible for the cost of returning the equipment. We will refund anything you have already paid for the equipment (including the costs of delivery), but may reduce the refund (or where you did not pay for the equipment in full, charge an appropriate amount up to the full value of the equipment) where the equipment is damaged or we consider that the equipment has been used more than absolutely necessary to verify that it was fit for purpose.
If we agree to collect the goods from you, we will charge you for the cost of collection (and we may if we wish deduct this from your refund).