This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
You have 30 days from the day you receive your order to arrange for return of non-faulty goods outside of our 14 Day Money Back Guarantee.* Goods that can be returned for refund:
Must be in the original packaging in resalable condition (please do not write anything on the original box),
Must not have been installed, and
Must be returned using a traceable carrier.
You may request a return using your account, by email, or by phone in the time frame specified. You may find our contact information here. You will be issued a Return Authorisation and provided full return instructions. Once the returned merchandise has been received, we will issue a refund for the cost of the item less a 15% restocking fee.
Goods that have not yet shipped can be canceled by contacting us by email or by phone.
*Excludes any Special Order items (non-stocked goods) or goods clearly personalised to the customer's specifications. These items are unable to be returned beyond the 7 day cooling-off period.