SHORT VERSION: Body Kit Ltd Return Options.
Notify us within 14 Working Days (M-F)by messages, email, phone or fax (they're all on every listing)- options shown below.
We can arrange collection by Parcelforce (All day slot Mon-Fri), this can be from a different address if more convenient. (The driver will bring the label and give you a receipt)
A return label, sent to you by email which, once securely attached, will allow the parcel to be dropped at any UK Mainland Post Office. (Printer required).
If you choose to return goods by your own methods, we suggest:
Do not return goods without authorization, if goods do not arrive or cannot be traced, we will not refund them.
Of course, when buying on the Internet there is no way of seeing or touching the goods you are thinking of buying. That is where the Distance Selling Regulations (DSR) of 2000 comes into force.
Very briefly and among many other rights, the DSR gives all Internet Customers the right to return any purchase within 14 days of receipt and to then expect a full refund (including all shipping costs) within no more than 30 days.
As a Customer you are obliged to take 'reasonable care' of our goods and return them to us in as new condition with all the original packaging.
There's a lot more to the Distance Selling Regulations than the above and if you wish please copy/paste the link below to read a short guide to them.
If you purchase a standard product from us and are not satisfied please contact us by e-mail, phone or messages, no more than 14 days from delivery for return authorization, stating your order number, name, delivery address and reason for return. For security reasons we can only issue refunds to the original payment source.
Do not return goods without authorization, we may not be able to Refund.
Please contact us by e-mail for our returns address and authorization code.
PLEASE NOTE: Items which have personalised or made to special order on your behalf may not be eligible for refund, except at the sole discretion of Body Kit Limited and may be subject to up to 50% handling/re-stocking charge.