eBay item number:
Seller assumes all responsibility for this listing.
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Business seller information
Premier Animation Ltd
35 West End
East Riding of Yorkshire
Return policy details
Please contact Premier Animation immediately if you are not happy with your purchase via email:- firstname.lastname@example.org or if it is delayed in the post before contacting eBay and filing a dispute.
We are here to help and strive on customer satisfaction. All emails are responded to within 24 hours of contact.
What happens if I am not happy with my purchase?
In the unlikely event that your item is not as described or faulty, please contact us and we will resolve your issue and ask you to return it for a refund of your winning bid or a replacement. If the item is incorrectly described due to our error then shipping will also be reimbursed.
What happens if my item has not arrived or is taking longer than the estimated arrival time?
In the event of a lost item through the fault of the postal system, you will be fully refunded or issued with a replacement once the appropriate form has been signed.
Please do not file a case until you have contacted us at email@example.com to report the loss or delay and we have responded with a resolution. If there has been a bank holiday weekend, national holiday, or any other potential delay (such as weather conditions), it will take slightly longer than the estimated delivery time to arrive. International buyers outside of the UK please take this in to consideration before making contact.
What happens if I have changed my mind?
Returns can be made within 7 days from the receipt of your purchase. All returned item postage costs are covered by the buyer and not the seller. For your protection, we recommend you use a recorded-delivery service when returning any items. We regret we cannot be held liable for any items you have posted which do not reach our address. Proof of posting is not proof of delivery.
Many thanks for your time and interest
Premier Animation Limited