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EDCR Hair Accessories
Phone number: 02085014962
Terms & Conditions
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We are a family run business based in ESSEX - Hainault, here at EDCR we offer a wide range of cosmetics, make up, hair accessories, Hair extensions, wigs and other beauty products. We only sell quality genuine products from respected manufacturers and / or wholesalers with the aim of bringing you your favourite brands at a great prices.
Our aim is to save you money meaning that you can buy more of the products you love.
We offer free postage on our selected products to our UK customers
We pride ourselves on our customer service which has ensured that our customers keep coming back time after time. We look forward to welcoming you as EDCR Hair And Cosmetics,
Please take a moment to sign up for our newsletter so that you can be the first to know about our special promotions, discounts and new arrivals many of which are exclusively available to newsletter subscribers.
Huge Selection of on-trend products
Frequent Multi-Buy offers
Huge savings on large Bulk orders
We offer retail and wholesale services please contact us for further details using the contact information at the end of this page,
All items listed are in stock and all orders are dispatched within 24 hours, incase if there are any issues with your order due to different packaging which manufacturers do change time to time or due to nona availability of productor any other such issues, you will be contacted and notified about the matter,
All products are 100% authentic, brand new and are sourced responsibly from main UK suppliers
All deliveries are hand packed to the highest standard to ensure safe arrival or your order
We are a family run UK business . This means as a professional company we provide excellent customer service and work round the clock for all our customers
We offer a 30 day Return Policy T&C's apply
All Orders will be delivered using the service as detailed at time of ordering. EDCR Hair & Cosmetics has the right to fluctuate any prices in proportion with its costs for shipping but the cost of delivery will always be notified to you prior to completion of your order. The Customer must request any other delivery method at the time of order.
Dispatch and Tracking You can also check the status of your order anytime by accessing your personal account.
You will receive your tracking information via email once our Courier has picked up the days collection only if the trackable service is chosen and paid for,
Orders with free postal service will not offer any tracking information and are sent as per the service confirmed at checkout,
If you have not received tracking information within 48 hours of your order being marked as “Shipped”; please contact us so that we can find it for you.
2.Standard Delivery UK
We use Royal Mail to safely deliver your parcel. Delivery time frames are from when your order has been processed and dispatched (usually within 48 hours)
We pick and process within 24 - 48 hours and you can expect to have your items within 3-5 working days approximately from dispatch
Weekends and Bank Holidays
Our last dispatch of the week is Friday. Orders received after 12:00pm on Friday will be dispatched on Monday.
We do not process orders on the weekends Bank Holidays or any other public holidays,
If you do place an order on the weekend/Bank Holiday, we will process and dispatch on the next working day. Our tracking service will keep you updated on the progress of your delivery via email if used and paid for the service,
We use Royal Mail , UPS, Parcel Force (and it's international partner GLS) for orders to be delivered outside the UK to EU. Delivery is between 6 - 12 working days depending on the location and service chosen and paid for. Orders sent via UPS, Parcel Force and Royal Mail international signed service method will be assigned a tracking number so the progress of the parcel can be followed online, all other orders will be sent via standard international service,
Please note: if your order is being shipped outside of the UK, customs charges may apply that you will need to pay directly depending on size of your order. EDCR Hair And Beauty accepts no responsibility for these - please check these requirements with the relevant authority before placing an order.
Often attempted delivery by your postal courier won't result in a card being left. We always advise to check with your local post office or specific courier to ensure the parcel isn't waiting on you or please contact us to help tracking the parcel,
Cancellations which are not due to a defect or discrepancy are only accepted if the Customer complies with the following cancellation procedure and then follows the Returns Procedure outlined in Section
Within 30 days after receipt of the goods, you must contact EDCR Hair & Cosmetics in writing via the contact us form and, following which, they must be returned to us within 30 days of you telling us you want to change your mind. The goods must be 'as new' and unused, in original undamaged packaging, including all items and free gifts received. It is the your responsibility to take reasonable care of the products until their return to us. EDCR Hair & Cosmetics will consider that you have not taken reasonable care if the goods have been used in a way or extent, exceeding what a customer would similarly examine the goods in a retail shop prior to purchase and will be entitled to deduct an amount reflecting any such reduction in value due to your use. Any refund will be made within 14 days of receipt of the Customer's returned products.
If the products have already been posted to you (or on your behalf to any other person), you (or the other person) must return the products to us at the time of cancellation and we will credit your credit or debit card with the price of the products within 30 days beginning with the day on which notice of cancellation was given. In case of any refund, the amount can only be refunded back to the same credit/debit card that was used to make the purchase.
Please read section 4 and contact us for an authorisation code if you wish to return any item.