After receiving the item, cancel the purchase within
Seller pays return postage
The seller is responsible for return postage costs.
Return policy details
You can return any item within 30 days of receipt for a refund of that item or to exchange it for the same item in a different size or colour, as long as you meet the following conditions:
- Unless damaged or defective, we accept the return of items only if they are unopened (except in cases where the item has to be tried for fit, excluding undergarments, e.g. cycle shorts and respro masks) and in their original condition.
-In the case of clothing or other items which have to be tried for fit, any returns must be in their original packaging and with any labels still attached. As stated above, we are unable to accept returns of undergarments (e.g. cycle shorts or Respro masks).
Please note that we reserve the right to send back items to you that have been returned to us after 30 days or that do not comply with the returns criteria detailed above.
We offer return label with every purchase and you have lost the freepost label then please email us :firstname.lastname@example.org
Return /refunds will be processed within 7 working days after the items are delivered to us .Refunds will be made in the same way as the original payment method.