This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Returns will be honoured any time within 30 days of receipt of your purchase.
Please note the following free returns rules :
Prior to returning a product /order you must obtain an RMA
Contact us by email email@example.com to request a Return Merchandise Authorisation ”RMA”.
Please note we cannot process any returns/refunds without this code being included on the returns form ( included in your original delivery along with the Freepost label)
-Free returns only applies to parcels within the Royal mail FREEPOST criteria:
-Returns parcel must measure less than 60 cm x 40cm x 40cm and weigh less than 5 KGS .
-If the item cannot fit within the above dimensions and /or weight then regrettably the returning of a parcel is at your cost.
1) We ask that you return the items unused, with all the original tags intact and complete the returns form that is attached to the freepost return label.
2) Please obtain a proof of postage which is available free of charge from the Post Office and retain for your records until the refund of your return has been processed.
We cannot be responsible for parcels that fail to reach us so retain your proof of postage until our email confirming your refund has been processed
Earrings: In compliance with current health and hygiene regulations we do not accept the return of unwanted earrings. Your statutory rights are not affected.
Full returns policy details can be see by clicking our storefront RETURNS link