After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Returns are accepted on this item
14 Day Returns Guarantee
For most items, you have the right to return your goods within 14 days of receiving them. However, this right does not apply to certain items such as personalised products.
If you wish to return goods using this right, you need to inform us within 14 days of receiving the goods any time beyond this and the return will not be accepted. You must take reasonable care of the goods, i.e the goods still have the tags still on, they haven't been worn nor does it have any odours or has been in the wash and still in its original packaging.
If there is any damage to the shoe box you will be held responsible and be charged a minimum fee of £3 depending on the shoes.
Please use a good service at you own expense, we recommend Royal mail recorded delivery or collect +tracked to our address:
8-12 railway road
If you require a refund we will give this and not include the admin cost we have occurred for the item and this will be a minimum of £4.99.
Any replacement orders will occur a delivery charge which is £4.99.
Faulty or incorrect
If goods are received faulty or incorrect we will refund the delivery cost as well.