Problem Solving and Decision Making : Hard, Soft and Creative Approaches by Michael Hicks (2004, Perfect)

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About this product

Product Identifiers

PublisherCengage Learning
ISBN-101861526172
ISBN-139781861526175
eBay Product ID (ePID)30269979

Product Key Features

Number of Pages320 Pages
LanguageEnglish
Publication NameProblem Solving and Decision Making : Hard, Soft and Creative Approaches
Publication Year2004
SubjectHuman Resources & Personnel Management, Decision-Making & Problem Solving, Management, Teaching Methods & Materials / General
FeaturesRevised
TypeTextbook
Subject AreaEducation, Business & Economics
AuthorMichael Hicks
FormatPerfect

Dimensions

Item Height9.5 in
Item Weight13.4 Oz
Item Length1 in
Item Width7.4 in

Additional Product Features

Edition Number2
Intended AudienceScholarly & Professional
Dewey Edition22
ReviewsChapter 1: What constitutes a problem Chapter 2: How to go about tackling a problem Chapter 3: Creative abilities Chapter 4: Before problem solving Chapter 5: Data gathering Chapter 6: Problem identification Chapter 7: Ideation Chapter 8: Problem resolution Chapter 9: Solution implementation and change management Chapter 10: The Creative Problem Solving Process (Synectics) Chapter 11: Soft Systems Approach (SSM) Chapter 12: Integration of Synectics and SSM Chapter 13: The dynamics of group problem solving Chapter 14: Creativity and related topics Chapter 15: Software and problem solving Chapter 16: Information Sources References Index
IllustratedYes
Dewey Decimal658.403
Table Of Content1. What constitutes a problem.2. How to go about tackling a problem.3. Creative abilities.4. Before problem solving.5. Data gathering.6. Problem identification.7. Ideation.8. Problem resolution.9. Solution implementation and change management.10. The Creative Problem Solving Process (Synectics).11. Soft Systems Approach (SSM).12. Integration of Synectics and SSM.13. The dynamics of group problem solving.14. Creativity and related topics.15. Software and problem solving.16. Information Sources.References.Index.
Edition DescriptionRevised edition
SynopsisIn this new edition, Mick Hicks addresses the need for a new range of problem-solving and decision-making strategies for dealing with the modern business environment. He uses fictitious or semi-fictitious illustrations and cases, to give a practical guide for their use., Change and uncertainty have become an inevitable part of life, the world is more turbulent than it used to be, and is susceptible to rapid and often unpredictable change, creating the need for more creative problem solving than ever in order to survive in these conditions. In this new edition Mick Hicks addresses the need for a new range of problem solving and decision making strategies for dealing with the problems of the modern business environment. He identifies that there is no one problem solving process or technique that is universally applicable to all the types of problem situation, and presents the processes which have had the most impact on improving our problem solving abilities, provides detailed background information about them (including illustrative case studies) to give a practical guide for their use and shows how the different approaches complement each other, thus providing a complete problem solving system to tackle almost all types of problem situation.

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