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Coaching Skills for Nonprofit Managers and Leaders : Developing People to Achieve Your Mission by Judith Wilson and Michelle Gislason (2009, Trade Paperback)
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About this product
Product Identifiers
PublisherWiley & Sons, Incorporated, John
ISBN-100470401303
ISBN-139780470401309
eBay Product ID (ePID)73137904
Product Key Features
Number of Pages336 Pages
Publication NameCoaching Skills for Nonprofit Managers and Leaders : Developing People to Achieve Your Mission
LanguageEnglish
Publication Year2009
SubjectTraining, Education, Nonprofit Organizations & Charities / Management & Leadership, Nonprofit Organizations & Charities / General
TypeTextbook
AuthorJudith Wilson, Michelle Gislason
Subject AreaBusiness & Economics
FormatTrade Paperback
Dimensions
Item Height0.8 in
Item Weight19.2 Oz
Item Length9.2 in
Item Width7 in
Additional Product Features
Intended AudienceScholarly & Professional
LCCN2009-026289
IllustratedYes
Table Of ContentFigures, Charts, Exercises, and Worksheets ix Acknowledgments xi Preface: A Note from the Authors xiii Introduction: Why Coaching Now? xix One What Coaching Can Bring to Your Role 1 What a Coaching Manager Does Differently 3 Using the Coaching Approach to Manage Others 10 What Coaching Is Not 14 How Coaching Differs from Other Ways of Developing Staff 16 Opportunities to Coach 18 The Approach We'll Be Using 21 Two Foundational Coaching Skills 23 Skill 1: Listening 25 Skill 2: Inquiring (the Skill of Inquiry) 39 Skill 3: Giving Feedback 58 Skill 4: Sharing 82 Three The Coaching Framework 91 The Framework: Short Version 92 1. Clarify the Focus: Get to the Point 95 2. Identify the Goal: Know Where the Conversation Is Heading 100 3. Develop Solutions: Identify What's Needed to Get from A to B 104 4. Create Accountability: Call Forth Commitment and Ownership 110 Put It All Together 113 Four The Coaching Mind-Set 121 Believing in Others 123 Managing Needs 130 Earning Trust and Showing Respect 135 Staying Connected 139 A Word About Confidentiality 149 Five Knowing When to Use a Coaching Approach 151 Providing Coaching for the Different Stages of Learning 152 Coaching When the Manager Sets the Focus 158 What to Do When Coaching Is Not Working 163 More Opportunities to Coach 167 Six Coaching in the Nonprofit Workplace 169 Coaching Up, Down, and Across the Organization 171 Coaching and Self-Management 190 Coaching in Difficult Situations 194 Coaching Top Performers 228 Seven What's Next: Developing a Coaching Culture in Your Organization 237 What Is a Coaching Culture, and Why Bother with It? 238 Factors to Consider in Creating a Coaching Culture 239 Conclusion 248 Resource A: Coaching Manager Self-Assessment 249 Resource B: Questions, Questions, and More Questions 257 Resource C: Practicing Culturally Aware Coaching 275 Resource D: Additional Information 281 References 288 Index 292 About the Authors 300 CompassPoint Nonprofit Services 302
SynopsisJudith Wilson & Michelle Gislason CompassPoint Nonprofit Services Coaching Skills for Nonprofit Managers and Leaders skills Developing People to Achieve Your Mission "In todays tough times, nothing is more important than the work of nonprofit leaders. This book provides a great guide to increase their effectiveness." Marshall Goldsmith, author of Succession: Are You Ready? and What Got You Here Wont Get You There Coaching Skills for Nonprofit Managers and Leaders "Every nonprofit leader must read this book. It will help you learn tangible techniques to maximize your employees performance, and inspire and mentor the next generation of nonprofit leaders." Andrea Dew Steele, president and founder, Emerge America "The corporate sector has long known the performance-boosting power of coaching. This book brings that knowledge to the social sector. A must-read for nonprofit and foundation leaders alike, it should be a part of every funders portfolio." Chris Kwak, program director, W. K. Kellogg Foundation "The tips in this book will help you be a better leader by showing you how to leverage the strengths and passions of all your people whether theyre junior-level staffers or executive board members." Julie Abrams, CEO, Womens Initiative for Self Employment "If you want to become the boss you always wished you had but never did, read this book." William P. Ryan, research fellow, Hauser Center for Nonprofit Organizations, Harvard University "Rich with examples and practical advice, the authors make a compelling case for how social sector leaders can use coaching to unleash new potential in staff while enriching managerial relationships." Kathleen P. Enright, president and CEO, Grantmakers for Effective Organizations CompassPoint Nonprofit Services is a consulting, research, and training organization providing nonprofits with management tools, strategies, and resources to lead change in their communities., The only nonprofit orientation to coaching skills available, Coaching Skills for Nonprofit Leaders will provide nonprofit managers with an understanding of why and how to coach, how to initiate coaching in specific situations, how to make coaching really work, and how to refine coaching for long-term success., The only nonprofit orientation to coaching skills available, Coaching Skills for Nonprofit Leaders will provide nonprofit managers with an understanding of why and how to coach, how to initiate coaching in specific situations, how to make coaching really work, and how to refine coaching for long-term success. Coaching Skills for Nonprofit Leaders offers practical steps for coaching leaders to greatness and complements the academic and theoretical work in nonprofit leadership theory. The book can be used by the coaching novice as a thorough topical overview or by those more experienced with coaching as a quick reference or refresher. Based on the Inquiry Based Coaching? approach, Coaching Skills will strengthen and expand the reader's ability to drive organization mission, while retaining the intrinsic values of the nonprofit culture and working towards outcomes that create a culture of discipline and accountability and empower others to be even more responsible, accountable, and self-motivated. This book uses accessible language, examples, case studies, key questions, and exercises to help: Promote better relationships Know when to delegate, direct and coach. Balance directive and supportive styles of leadership for productive partnerships Overcome fears and deal head-on with difficult situations and conflict. Use coaching for performance improvement and on-the-job development. Support independent thinking and personal reflection Gain commitment and accountability from others and build teams
LC Classification NumberHD62.6.W563 2009
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