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Total Quality Management Ser.: Customer Responsive Management : The Flexible Advantage by Karl Manrodt and Frank Davis Jr. (1996, Trade Paperback)
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ISBN-13: 9781557865052, 978-1557865052. Publisher: John Wiley & Sons Inc, United States. This book illustrates TQM concepts as they apply to service organizations where a product may or may not be involved.
- Buy it nowCustomer Responsive Management - 9781557865052
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About this product
Product Identifiers
PublisherWiley & Sons, Incorporated, John
ISBN-101557865051
ISBN-139781557865052
eBay Product ID (ePID)91474891
Product Key Features
Number of Pages286 Pages
LanguageEnglish
Publication NameCustomer Responsive Management : the Flexible Advantage
Publication Year1996
SubjectCustomer Relations, Quality Control
TypeTextbook
Subject AreaBusiness & Economics
AuthorKarl Manrodt, Frank Davis Jr.
SeriesTotal Quality Management Ser.
FormatTrade Paperback
Dimensions
Item Height0.8 in
Item Weight17.6 oz.
Item Length8.5 in
Item Width5.5 in
Additional Product Features
Intended AudienceScholarly & Professional
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