Introduction 1 Part I An Overview of Analytics in Healthcare and Life Sciences 7 Chapter 1 An Overview of Provider, Payer, and Life Sciences Analytics 9 Chapter 2 An Overview of Analytics in Healthcare Providers 15 Chapter 3 An Overview of Analytics in Healthcare Payers 23 Chapter 4 Surveying the Analytical Landscape in Life Sciences Organizations 31 Part II Strategies, Frameworks, and Challenges for Health Analytics 39 Chapter 5 Grasping the Brass Ring to Improve Healthcare Through Analytics: The Fundamentals 41 Chapter 6 A Taxonomy for Healthcare Analytics 49 Chapter 7 Analytics Cheat Sheet 55 Chapter 8 Business Value of Health Analytics 77 Chapter 9 Security, Privacy, and Risk Analytics in Healthcare 93 Chapter 10 The Birds and the Bees of Analytics: The Benefits of Cross-Pollination Across Industries 103 Part III Healthcare Analytics Implementation Methods 119 Chapter 11 Grasping the Brass Ring to Improve Healthcare Through Analytics: Implementation Methods 121 Chapter 12 Meaningful Use and the Role of Analytics: Complying with Regulatory Imperatives 129 Chapter 13 Advancing Health Provider Clinical Quality Analytics 143 Chapter 14 Improving Patient Safety Using Clinical Analytics 153 Chapter 15 Using Advanced Analytics to Take Action for Health Plan Members' Health 161 Chapter 16 Measuring the Impact of Social Media in Healthcare 175 Part IV Best Practices in Healthcare Analytics Across the Ecosystem 185 Chapter 17 Overview of Healthcare Analytics Best Practices Across the Ecosystem 187 Chapter 18 Partners HealthCare System 195 Chapter 19 Catholic Health Initiatives 213 Chapter 20 Analytics at the Veterans Health Administration 223 Chapter 21 The Health Service Data Warehouse Project at the Air Force Medical Service (AFMS) 231 Chapter 22 Developing Enterprise Analytics at HealthEast Care System 239 Chapter 23 Aetna 245 Chapter 24 Employee Health and Benefits Management at EMC: An Information Driven Model for Engaged and Accountable Care 253 Chapter 25 Commercial Analytics Relationships and Culture at Merck 273 Conclusion Healthcare Analytics: The Way Forward 281
Dwight McNeill, Ph.D., MPH, is a Lecturer at Suffolk University Sawyer Business School, where he teaches population health and health policy. He is President of WayPoint Health Analytics, which provides guidance to organizations on the analytics of population health management, behavior change, and innovation diffusion. He is the author of A Framework for Applying Analytics in Healthcare: What Can Be Learned from the Best Practices in Retail, Banking, Politics, and Sports (FT Press 2013) and numerous journal articles including The Value of Building Sustainable Health Care Systems: Capturing the Benefits of Health Plan Transformation (Health Affairs). Over his thirty year career in healthcare, he has held analytics positions in corporations at IBM and GTE; governments at the Agency for Healthcare Research and Quality and the Commonwealth of Massachusetts; analytics companies; and provider settings.